Refund & Cancellation Policy

1. 100% Free Open Beta Guarantee

2. Future Paid Services & Cancellation Policy

• 7-Day 100% Full Refund: If you cancel within 7 days of purchase without accessing paid member-only content, a 100% full refund will be processed immediately.
• Prior Opportunity to Try: Under Article 17 of Korea’s E-Commerce Consumer Protection Act, KoreaKL provides 8 free preview scenarios across all tracks so learners can fully evaluate content quality prior to purchase.
• 1:1 Academy Coaching Refunds: Cancellations made before faculty coaching review begins will receive a full refund. Mid-subscription cancellations will be refunded proportionally for unused sessions.
• Service Disruption Compensation: In the event of substantial technical downtime caused by our systems, full prorated refunds or extension credits will be granted.

3. International Consumer Rights (EU / UK Statutory 14 Days)

Learners residing in the European Union (EU) and United Kingdom (UK) possess a statutory 14-day right of withdrawal in accordance with local consumer protection regulations, subject to statutory exceptions for immediate digital content access with prior consent.

4. How to Request a Refund